Dining Hall Operations Manager

4 days ago


Singapore SATS FOOD SERVICES PTE. LTD. Full time
Operations Manager for Dining Hall

We are seeking a highly skilled and experienced Operations Manager to oversee the daily operations of our dining hall. The successful candidate will have at least 2 years of experience in F&B settings and possess excellent leadership skills.

Key Responsibilities:
  • Manage a team of catering assistants on daily operations, ensuring timely execution of meals and festive specials.
  • Participate in audits, reviewing operational needs and customer feedback to identify areas for improvement.
  • Work closely with the team to maintain product and service standards, addressing any issues promptly.
  • Monitor customer feedback and collaborate with Culinary and Operations teams to rectify any products or services issues.
Performance Management:
  • Collaborate with Culinary, Dietician/Nutritionist, and Client teams on cyclical menu planning activities.
  • Prepare and set up the dining hall for operations, ensuring everything is ready for staff deployment.
  • Conduct daily roll calls and briefings to the team, providing clear instructions and expectations.
Relationship Management:
  • Build strong relationships with team members, fostering a collaborative environment that encourages open communication.
  • Serve as the primary point of contact for all services and operations-related issues in the dining hall, escalating matters to Assistant Operations Manager as necessary.
Requirements:
  • Valid Basic Food Hygiene Certificate.
  • Minimum 2 years of experience in F&B settings.
  • Strong team player with excellent written and oral communication skills.
  • Able to work shift hours, including early mornings and late evenings, 6 days a week.
Compensation:

The estimated salary range for this position is SGD $40,000 - SGD $60,000 per annum, commensurate with experience. We offer a comprehensive benefits package, including medical insurance, meal subsidies, and opportunities for professional growth and development.



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