Dining Operations Manager
5 days ago
NEW SEOUL KOREAN RESTAURANT PTE LTD is seeking an experienced Dining Operations Manager to support the Hall Manager/Director in overseeing daily restaurant operations. The successful candidate will ensure smooth service, customer satisfaction, and effective staff supervision.
Key Responsibilities:
• Assist in managing daily opening and closing procedures to maintain efficiency and consistency.
• Coordinate staff schedules to ensure adequate staffing during peak periods, guaranteeing excellent customer service.
• Handle guest complaints and concerns, escalating them to the Hall Manager/Director when necessary, to maintain a positive dining experience.
• Monitor food handling, hygiene, and cleanliness to prevent any violations, upholding high standards of quality and safety.
Technical Skills and Competencies:
• Proficiency in operating point-of-sale systems to process transactions, print sales reports, and handle cash register balancing.
• Ability to input availability, track employee hours, and adjust schedules in real-time based on operational needs.
• Effective problem-solving strategies to quickly defuse guest dissatisfaction and maintain a positive atmosphere.
• Regular checks to ensure compliance with food safety laws, including proper storage temperatures, expiration dates, and sanitation protocols.
Estimated Salary: SGD $45,000 - SGD 60,000 per annum, depending on experience and qualifications. We offer competitive benefits and opportunities for growth within our dynamic team.
Required Skills and Qualifications:
• Proven experience in a similar role or relevant industry background.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
• Strong organizational and time management skills, with attention to detail and ability to multitask.
Contact Us:
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