Hall Manager Associate

3 days ago


Singapore NEW SEOUL KOREAN RESTAURANT PTE LTD Full time

New Seoul Korean Restaurant PTE LTD seeks a highly motivated and organized Hall Manager Associate to support the daily operations of our restaurant. This role involves assisting the Hall Manager in overseeing daily procedures, ensuring smooth service, customer satisfaction, and effective staff supervision.

The estimated salary for this position is SGD 40,000 - 60,000 per annum, depending on experience.

Key Responsibilities:
  • Daily Operations Support: Assist the Hall Manager in managing daily opening and closing procedures, ensuring that all tasks are completed efficiently and effectively.
  • Staff Supervision: Support the Hall Manager in supervising staff, providing guidance and training as needed to ensure excellent customer service and high-quality food presentation.
  • Guest Relations: Handle guest complaints or concerns, escalating them to the Hall Manager when necessary, to ensure prompt resolution and maintain customer satisfaction.
  • Operational Efficiency: Monitor food handling, hygiene, and cleanliness to prevent any violations and maintain a clean and safe working environment.

Requirements:

  • Technical Skills: Proficiency in operating a point-of-sale (POS) system, ability to input availability, track employee hours, and adjust schedules in real-time based on operational needs.
  • Problem-Solving: Ability to apply problem-solving strategies quickly to defuse guest dissatisfaction before escalation is necessary.
  • Food Safety and Hygiene: Knowledge of food safety laws and regulations, with the ability to conduct regular checks to ensure compliance with proper food storage temperatures, expiration dates, and sanitation protocols.

Benefits: Competitive salary, opportunities for career growth and development, and a dynamic work environment.



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