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Career Development Specialist
2 months ago
ANGUSKNIGHT SINGAPORE PTE. LTD. is seeking a skilled Career Consultant to join our team. As a Career Consultant, you will play a vital role in transforming the lives of local PMETs by championing opportunities for them through building great working relationships with employers and supporting their transition back into work.
Key Responsibilities:- Client Engagement: Clarify and manage Job Seeker expectations of the programme, including responsibilities of both parties, data protection, and programme requirements to achieve buy-in.
- Provide Career Consultancy Support: Resume tailoring, interview preparation, exploration of alternative career options, and other support according to Job Seeker needs.
- Identify Barriers and Develop Action Plans: Identify barriers to employment, job goals, and various training needs to develop mutually agreed-upon Action Plans to support Job Seekers back into employment.
- Regular Follow-up Appointments: Hold regular follow-up appointments to provide accountability and monitor progress on Action Plans, adjusting along the way as necessary.
- Motivate and Empower Job Seekers: Motivate, encourage, and empower Job Seekers throughout their job search journey.
- Work with Business Development Team: Communicate and value-add of AKG/CMP Programme to build relationships with employers and secure new vacancies.
- Understand Employer Business Needs: Understand employer business needs and partner with them to fulfil their hiring requirements by matching suitable Job Seekers accordingly.
- Research and Maintain Knowledge: Research and maintain up-to-date knowledge of the local labour market, employers, and industry sectors.
- Support Job Seekers: Support Job Seekers through their first 12 months of new employment via monthly calls to ensure sustained employment.
- Assist with Adjustments: Assist Job Seekers with adjusting to their new work environment, troubleshooting any issues that may affect sustained employment.
- Adhere to Guidelines: Adhere to AKG, Project, and WSG guidelines, policies, and procedures at all times.
- Document Correspondences: Document all correspondences and support rendered to Job Seekers on CRM system.
- Ensure Accurate Reporting: Ensure Job Seeker details on all systems are updated in a timely and accurate manner.
- Provide Accurate Reporting: Provide accurate and timely reporting on all relevant activities.
- Maintain Confidentiality: Maintain strict confidentiality of Job Seeker information in accordance with PDPA requirements.
- Minimum Qualification: Minimum Diploma/Degree qualification.
- Minimum Experience: Minimum 4 years of working experience with relevant transferable skills.
- IT-Savvy: IT-savvy with the ability to pick up new systems/software.
- Customer-Facing Experience: Experience working in a customer-facing environment.
- Target Achievement: Evidence of setting and achieving targets across a broad range of KPIs.
- Exceptional Communication: Exceptional communication and collaboration skills, with the ability to adapt to a wide range of communication and learning styles.
- Strong Interpersonal Skills: Strong interpersonal skills – specifically around building rapport, listening, asking good questions, and influencing skills to build and maintain effective relationships.
- Customer-Focused: Customer-focused, with a strong commitment to customer care.
- Organised and Effective: An organised and effective planner with an eye for detail.
- Time Management: Able to manage own time and the time allotted to clients effectively.
- Remuneration: Remuneration shall be commensurate with relevant experience.
- Monthly/Quarterly Incentive Bonus: Role is also eligible for monthly/quarterly incentive bonus on top of company's AWS/Performance bonus.
- Flexible Benefits: Flexible benefits of $1000 per year upon 1st year anniversary.
- Team Bonding Activities: Team bonding activities.
- Birthday Celebration: Birthday celebration.
- Hybrid Work Arrangement: Hybrid work arrangement.
