Commercial Operations Director Asia

6 days ago


Singapore EMBECTA SINGAPORE PTE. LTD. Full time

About Us

EMBECTA SINGAPORE PTE. LTD. is a leading global player in the industry. We are seeking an experienced Commercial Operations Director Asia to join our team.

The ideal candidate will be responsible for planning and implementing strategies to enhance business operations by optimizing sales processes, customer relationship management, data analytics, and dashboard reporting.

Key Responsibilities

  • Salesforce Effectiveness: Work with in-country commercial leaders to drive salesforce effectiveness, including sales rep territory plan, call plan, call frequency, talk tracks, and document these and track accordingly.
  • Business Analyses and Reporting: Define, establish, and monitor KPIs to assess sales team performance, provide regular reports and insights to senior leadership and country commercial leaders on market trends, region performance, and gap analyses.
  • Operational Excellence: Analyze and define sales processes to enhance efficiency, work with countries, external vendors, and functional leaders to evaluate current Quote-to-Cash processes and streamline processes to improve efficiencies and customer experience.
  • Go To Market Strategy: Evaluate and optimize GTM model in Asia countries in partnership with local commercial leaders, with the objective to improve profitability and simplify operations.

Requirements

  • Bachelor's or Master's degree in Business, Marketing, or related field.
  • 10+ years of experience in commercial operations or commercial excellence.
  • Strategic thinking with the ability to translate business objectives into actionable commercial excellence initiatives.
  • Excellent analytical skills with proficiency in analyzing complex data, identifying trends, and actionable insights.
  • Strong project management skills, with the ability to lead and execute multiple projects simultaneously within a matrix organization.


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