Impeccable Hotel Experience Manager
5 days ago
Overview:
This is a leadership role that oversees the daily housekeeping operations for public areas in a luxury hotel or resort. The successful candidate will be responsible for ensuring the ongoing impeccable cleanliness and organisation of public spaces and facilities in accordance with established standards.
Key Responsibilities:
1. Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to hotel standards.
2. Monitors the smooth operations of public area team by ensuring all tasks are completed in adherence with the code of ethics as issued by the hotel.
3. Establishes the foundations of public area operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.
4. Possesses good knowledge with cleaning techniques and use of necessary equipment to perform deep cleaning around the public areas.
5. Communicates verbally and in writing to the morning manager all relevant occurrences or problems encountered related to the hotel's or the department's function.
Requirements:
A certificate or diploma in hospitality or related field is required. A minimum of 2 years in housekeeping position and 1 year as Supervisor is also required. Housekeeping/Supervisory experience in luxury hotel/resort is essential. Certified Trainer or On Job Trainer is a plus.
Benefits:
The hotel offers a 5-day work week, duty meals, colleagues' discount and/or preferential room rates at worldwide hotels, flexible benefit, medical and wellness benefit, comprehensive insurance coverage, local/overseas career development & growth opportunities, and holistic learning and development opportunities.
About the Role:
This is a mid-senior level full-time position in the management and manufacturing industry under the hospitality sector.
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