Retail Service Crew
1 day ago
As a Retail Service Crew at FIVE OARS COFFEE ROASTERS PTE. LTD., you will play a vital role in providing exceptional customer service and contributing to the success of our cafe team.
About the Role
This part-time position involves working as part of a dynamic team to ensure seamless service delivery to our customers. You will be responsible for managing customer orders, maintaining a clean and organized workspace, and collaborating with colleagues to achieve excellent results.
Responsibilities
- Provide friendly and efficient service to customers, ensuring their satisfaction and comfort throughout their visit
- Process customer orders accurately and efficiently using our Point-of-Sale (POS) system
- Maintain high standards of cleanliness and organization in the cafe area, adhering to food safety and hygiene guidelines
- Collaborate with colleagues to ensure smooth operations during peak periods
- Participate in special events and promotions, assisting the shift manager in planning and execution
- Escalate customer feedback to the shift manager, demonstrating proactive communication skills
Requirements
- At least 1-2 years of experience in the Food & Beverage or Retail industry, with a proven track record of delivering excellent customer service
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
- High initiative and positive attitude, with a willingness to adapt to changing circumstances
- Ability to multitask and work in a fast-paced environment, prioritizing tasks to meet deadlines
- Availability to work weekends and public holidays, with a minimum of 2-3 days per week
Working Locations
FIVE OARS COFFEE ROASTERS PTE. LTD. operates in Tanjong Pagar and Upper East Coast areas, offering a unique and rewarding work environment for our team members.
Salary and Benefits
We offer a competitive salary range of SGD 25,000 - SGD 30,000 per annum, commensurate with experience. In addition, you can expect a comprehensive benefits package, including opportunities for career growth and professional development.
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