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Diagnostic Support Specialist

2 months ago

Singapore INNOQUEST DIAGNOSTICS PTE. LTD. Full time
Job Summary

We are seeking a highly skilled and detail-oriented individual to join our team at INNOQUEST DIAGNOSTICS PTE. LTD. as a Diagnostic Support Specialist.

Key Responsibilities
  • Provide exceptional customer service by responding to client inquiries and resolving technical issues in a timely and professional manner.
  • Collaborate with laboratory staff to ensure accurate and efficient sample collection and delivery.
  • Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
  • Stay up-to-date with industry developments and best practices to continuously improve service delivery.
  • Work effectively in a fast-paced environment and adapt to changing priorities and deadlines.
Requirements
  • At least 1 year of experience in client service or a related field.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Excellent problem-solving and analytical skills, with the ability to think critically and make sound judgments.
  • Proficiency in Microsoft Office, with the ability to learn new software and systems quickly.
  • Able to commit to a 5.5-day workweek and work flexible hours as needed.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A chance to make a real difference in the lives of our clients and patients.