Sales Gallery Operations Manager

1 week ago


Singapore Marriott Vacation Club International Full time
Job Summary

The Assistant Sales Manager plays a pivotal role in the success of our Sales Gallery, reporting directly to the Senior Sales Manager. Key responsibilities include ensuring the team meets defined sales targets, managing financial aspects, recruiting, developing, and retaining Sales Gallery Associates, providing exceptional customer service, and fostering positive community relationships.

Core Responsibilities:

  • Drive profitability by exceeding sales targets while maintaining costs at or below budgeted levels.
  • Maintain and enhance the 'Culture of Excellence' in all facets of the Sales Gallery operation.
  • Assist Senior Sales Manager in overall management, including training and mentoring Sales Executives.
  • Recruit new sales talent, train, develop, and evaluate assigned Sales Executives.
  • Supervise daily operational aspects of the Sales Floor through participatory management.
  • Conduct and/or supervise sales meetings to ensure high energy and motivation among Sales Executives.
  • Provide one-on-one training and performance reviews for assigned Sales Executives.
  • Facilitate regular sales management meetings to review performance, set goals, and plan strategic actions.
  • Mediate issues between Sales Executives, promote a harmonious team environment, and recognize outstanding performance.
  • Ensure adherence to Company policies, Governmental compliance requirements, and MVC AP procedures.
  • Represent the company ethically, morally, and professionally at all times.


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