Operational Manager
3 weeks ago
Fresh & Clean Laundry and Drycleaning PTE. LTD. is seeking a skilled Operational Manager to oversee daily operations, plan, and schedule manpower effectively.
The ideal candidate will have a strong background in laundry operations and be able to coordinate with department heads and customers to ensure quality service delivery.
Responsibilities:
- Oversee daily operations, plan, and schedule manpower.
- Coordinate with HOD and customers to ensure quality service delivery.
- Ensure staff adhere to safety measures when executing laundry tasks/operations.
- Monitor working time to ensure that overtimes are completed correctly, meeting payroll requirements.
- Assist in negotiating terms, conditions, and pricing, and ensure they are accurately executed and satisfied.
- Ensure that budget guidelines set are followed and deviation to these should be communicated with explanations.
- Complete other duties as assigned by the Director or HOD.
Requirements:
- Nitec & above (in any discipline)
- IT savvy
- Possess good customer service skills
- Demonstrated ability to think strategically and juggle multiple priorities
- Excellent verbal and written communication skills and demonstrated success in working on a team
- Good team player with effective communication and interpersonal skills
- Self-motivated, detail-attentive, show a high level of initiative
- Experience in laundry industry would be advantageous
- Class 3 driving license (optional), physically fit as it requires traveling around from site to site
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