Operational Manager

3 weeks ago


Singapore FRESH & CLEAN LAUNDRY AND DRYCLEANING PTE. LTD. Full time

Fresh & Clean Laundry and Drycleaning PTE. LTD. is seeking a skilled Operational Manager to oversee daily operations, plan, and schedule manpower effectively.

The ideal candidate will have a strong background in laundry operations and be able to coordinate with department heads and customers to ensure quality service delivery.

Responsibilities:

  • Oversee daily operations, plan, and schedule manpower.
  • Coordinate with HOD and customers to ensure quality service delivery.
  • Ensure staff adhere to safety measures when executing laundry tasks/operations.
  • Monitor working time to ensure that overtimes are completed correctly, meeting payroll requirements.
  • Assist in negotiating terms, conditions, and pricing, and ensure they are accurately executed and satisfied.
  • Ensure that budget guidelines set are followed and deviation to these should be communicated with explanations.
  • Complete other duties as assigned by the Director or HOD.

Requirements:

  • Nitec & above (in any discipline)
  • IT savvy
  • Possess good customer service skills
  • Demonstrated ability to think strategically and juggle multiple priorities
  • Excellent verbal and written communication skills and demonstrated success in working on a team
  • Good team player with effective communication and interpersonal skills
  • Self-motivated, detail-attentive, show a high level of initiative
  • Experience in laundry industry would be advantageous
  • Class 3 driving license (optional), physically fit as it requires traveling around from site to site

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