Workday Expertise and Leadership Opportunity
3 days ago
We are seeking an experienced business analyst with a strong background in HRIS systems and experience working with clients to deploy and support Workday HCM and/or Financials applications.
This role requires excellent analytical and problem-solving skills, resourcefulness, attention to detail, and the ability to work in a fast-paced, fast-growth, high-energy environment.
The successful candidate will be responsible for building and testing Workday configurations, performing research on issues, identifying root causes, and implementing corrective measures.
Key Responsibilities:
- Consults with external clients to execute tasks for the deployment and/or support of Workday HCM and/or Financials applications for one or more clients.
- Responsible for ensuring adherence to Professional Services methodology and best practices.
- Engage on multiple concurrent projects.
Accountabilities:
- Build and test Workday configurations to ensure that all requirements meet the client's needs.
- Perform research on issues, identify root causes, and implement corrective measures.
- Recognize process/methodology inefficiencies and recommend improvements.
- Answer all inquiries and complete all deliverables on a timely basis.
- Analyze risk and seek preventative measures.
- Exchange information with appropriate people to complete work and keep information confidential as needed.
- Develop working relationships and communicate effectively with both internal team members and external clients.
- Provide high level of customer service to ensure client is enthusiastic about Alight Solutions.
- Keep the project manager informed on escalations and provide the project manager with status reports.
- Contribute to the enhancement and maintenance of internal tools.
- Begins specializing and deepening his or her skill set within an area, e.g., such as Compensation, Benefits, Financials, etc.
- Learns about the process of creating work estimates and starts applying learnings.
- Completes all required Knowledge Bytes to maintain Workday certification.
- Participates in internal training and other events that help share knowledge across the practice.
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