Claims Support Specialist

2 days ago


Singapore CORNERSTONE GLOBAL PARTNERS PTE. LTD. Full time

**Job Overview**

CORNERSTONE GLOBAL PARTNERS PTE. LTD. is seeking a Claims Support Assistant to join our team. This role will be responsible for handling claims registration, supporting assessors, and building relationships with key stakeholders.

Key Responsibilities:

  • Claims Registration: Register claims accurately within the required turnaround time using company systems.
  • Assessor Support: Assist assessors in requisitioning payments for approved claims.
  • Matching and Verification: Match cheques with settlement letters to ensure accuracy and timeliness.
  • Stakeholder Engagement: Liaise with claimants, policyholders, and agents on outstanding requirements, including sending acknowledgement emails.
  • Relationship Building: Develop collaborative relationships with internal and external stakeholders to achieve claims business objectives.
  • Email Management: Sort and manage emails efficiently.
  • Risk Management: Identify and mitigate business and regulatory compliance risks.
  • Process Improvement: Participate in process improvement projects, system enhancements, and establish claims best practices.

Requirements:

  • Microsoft Office Skills: Proficient in Microsoft Office applications.
  • Risk Assessment: Ability to identify and mitigate risks.
  • Claims Handling: Experience in handling claims registrations.
  • Administrative Work: Strong administrative skills.
  • Interpersonal Skills: Excellent communication and interpersonal skills.
  • Data Entry: Accurate data entry skills.
  • Adaptability: Ability to work independently and adapt to changing situations.
  • Dispute Resolution: Knowledge of dispute resolution techniques.
  • Communication Skills: Effective communication skills.
  • Administrative Support: Provide administrative support as needed.
  • Customer Service: Provide excellent customer service.
  • Able To Work Independently: Ability to work independently with minimal supervision.

Working Hours and Salary:

The working hours are Monday to Friday, 9am to 6pm. The salary for this position is up to SGD $2900 per month.



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