Highly Skilled IT Professional Wanted

2 weeks ago


Singapore beBeeTechnical Full time $80,000 - $100,000

We are seeking a skilled professional to provide technical support, project management, and stakeholder management. The successful candidate will be responsible for ensuring the smooth operation of our IT systems.

Key Responsibilities:
  • Provide assistance, knowledge, and user support in all aspects of IT.
  • Technical support to Desktop, Local Area Network (LAN/WiFi) and all business applications.
  • Perform system changes and developments to agreed standards and timescales.
  • Install standard business desktop/laptop Images to an agreed standard.
  • Configure and install appropriate hardware/software to the user's desktop in a professional manner and timescale.
  • Provide basic hardware/software configuration, fault finding, and problem resolution.
  • Conduct routine maintenance (upgrade and patching), monitoring, and administration on IT systems, hardware, network, and business applications.
  • Provide video and audio-conferencing system support to end users.
  • Supporting Digital projects/initiatives.
  • Liaise with internal users and external support organisations to ensure their service meets company business requirements.
  • Answer technical queries and meet operational service levels.
Requirements:
  • A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.
  • Have a basic understanding of the desktop and LAN/WiFi/WAN technical domains, involving familiarity with a wide range of environmental components and support tools.
  • Good knowledge of computer hardware, Windows and Mac operating systems, and software applications.
  • Good understanding of mobile/smart devices, Android, and iOS.
  • Good working knowledge and experience in managing Office365 and Azure.
  • Project Management and Stake Holder Management Experience is preferred.
Qualifications and Experience:
  • IT/engineer related diploma from polytechnic or degree from university.
  • Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.
  • ITIL Foundation V3 would be beneficial.


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