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Senior Director, Asia Pacific

2 months ago

Singapur, Singapore Copeland Full time
Job Summary:

We are seeking a visionary leader to drive our Measurement Solutions and System (MSS) Engineered Solutions & Lifecycle Services business in Asia Pacific (AP) to new heights of customer loyalty, innovation, and growth. As the Senior Director Asia Pacific, you will be responsible for redefining how we support and improve our customers' experience within a $M+ business unit.

Key Responsibilities:
  • Drive the P&L and business performance of our $M+ revenue MSS AP Engineered Solutions & Lifecycle Services business unit, encouraging revenue growth and innovation by improving growth programs and sales capabilities across the business.
  • Engage with a portfolio of select capital projects, delivering engineered resolutions that demonstrate relevancy, experience, and project management excellence within the AP fiscal custody transfer, process gas, sustainability, and LNG market segments.
  • Evolve the service model to focus on 'Service as Business,' thereby improving customer loyalty and response times, and instilling a strong safety culture among field service technicians and dedicated service centers.
  • Implement 'digital first' service strategies through sophisticated digital infrastructure, ensuring that business systems, processes, and metrics are consistent with the global MSS framework.
  • Manage a high-performing organization consisting of both AP Engineered Solutions & Lifecycle Service team and the dotted line reports for the Asia Pacific MSS Country leadership.
  • Lead the organization towards achieving sales and operating profit targets with proficient P&L management, optimizing processes such as the Quarterly POR, labor, inventory, service efficiency, and order management.
  • Participate in the Measurement Solutions Asia Pacific and the Global MSS Engineered Solutions & Lifecycle Services Leadership Teams, actively contributing to strategic drives in support of Measurement Solutions growth initiatives.
Requirements:
  • Bachelor's Degree or equivalent experience in Engineering or any related field.
  • Minimum of years of related experience, with + years of management experience in service-centric organizations.
  • Track record of driving growth and profitability in technical service businesses.
  • Strong background in asset management, preventative maintenance, and reliability services.
  • Experience leading multi-disciplinary teams and managing complex customer relationships.
  • Ability to travel within Asia Pacific, %.
Preferred Qualifications:
  • MBA will have an advantage.
  • Strong communication and interpersonal skills.
  • Demonstrated problem-solving skills.
About Us:

At Copeland, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

We offer a comprehensive medical and insurance coverage to meet the needs of our employees. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set-up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.