Senior Network Solutions Expert

1 week ago

Singapore beBeeNetwork Full time $180,000 - $200,000

Unlock your full potential as a key player in our 24x7 escalations team.

Job Overview:

As a Senior Network Specialist, you will be responsible for managing incidents and providing technical support to internal stakeholders. Your expertise will be crucial in resolving complex network issues and ensuring seamless service delivery.

Key Responsibilities:
  • Act as a Level-3 engineer and Subject Matter Expert for Global Network Services, driving process improvements and optimizing network performance.
  • Manage incidents escalation to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner, minimizing downtime and maintaining high service levels.
  • Provide Technical Support and consultancy as SME to internal stakeholders, offering expert guidance and strategic advice to drive business outcomes.
  • Analyse IP network performance, identifying areas for improvement and implementing proactive measures to enhance overall network efficiency.
Requirements:
  • Minimum cisco CCNP with extensive experience troubleshooting in complex enterprise LAN and large WAN environments, demonstrating a deep understanding of network architecture and protocols.
  • At least 8+ years' experience in similar support roles, working directly with large global customers and partners, showcasing a strong track record of delivering high-quality results under pressure.
  • Excellent knowledge of Telco and enterprise network technologies, including routing, switching, and security best practices.

Highly skilled problem-solvers who can independently debug broad, complex, and unique networks with mixed mediums and protocols required to thrive in this role.

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