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Digital Support Team Member Corporate Products

1 week ago

Singapore This is an IT support group Full time

This team delivers IT support for the bank's digital channels within Group Technology and Operations (T&O).

We strive to deliver high-quality service through effective communication and problem-solving skills.

Responsibilities include:
  • Handling customer issues and enquiries, providing appropriate solutions and information.
  • Following up to ensure resolution within SLA.
  • Coordinating with internal stakeholders to resolve customer issues.

The ideal candidate will have:

  • At least 2-3 years of experience in a Call Centre environment.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple projects simultaneously.

We value teamwork, flexibility, and adaptability in our employees.