Customer Success Manager
5 days ago
At Adventus Pte Ltd, we are dedicated to helping organizations achieve success through innovative solutions and services. As a Customer Success Manager, you will play a crucial role in driving the service delivery for assigned accounts and ensuring that our clients' needs are met.
Key Responsibilities:- Lead and drive the service delivery for assigned accounts
- Accountable for the success of projects implementation for assigned contracts
- Manage and communicate with key holders on daily operational support
- Monitor and ensure SLAs are met, issues escalated and prioritized
You will act as the point of contact for service delivery and be responsible for service delivery of account and prioritization of work requests. Additionally, you will manage a team of desktop/system/network and helpdesk engineers during transition phases.
As a Customer Success Manager, you will provide customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer's business. You will identify operational gaps and drive to ensure closure, both internally and externally.
Maintaining long term healthy customer relationships is essential, acting as the bridge between clients and internal teams. You will work on financial cost priorities to ensure a balance between customer satisfaction and company's business objectives.
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Customer Success Manager
2 weeks ago
Singapore DIGIFY PTE. LTD. Full timeRoles & ResponsibilitiesAs a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on...
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Customer Success Manager
2 weeks ago
Singapore ASPIRE GLOBAL NETWORK PTE. LTD. Full timeRoles & ResponsibilitiesAre you passionate about building strong client relationships and making a real impact? We're looking for an experienced Customer Success Manager to join a growing global company.Who They AreThey are leaders in data centre intelligence and market analysis, helping operators and industry experts make smarter decisions with real-time...
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Customer Success Manager
2 weeks ago
Singapore GO NET ZERO PTE. LTD. Full timeRoles & ResponsibilitiesIntroduction to GoNetZeroGoNetZero empowers clients worldwide to achieve their net-zero goals. As a global decarbonisation solution provider, it offers comprehensive end-to-end solutions through its digital platform and verified environmental attributes (EAs), including Renewable Energy Certificates and carbon credits. It is the...
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Customer Success Manager
2 weeks ago
Singapore ASPIRE GLOBAL NETWORK PTE. LTD. Full timeRoles & ResponsibilitiesAre you passionate about building strong client relationships and making a real impact? We're looking for an experienced Customer Success Manager to join a growing global company.Who They AreThey are leaders in data centre intelligence and market analysis, helping operators and industry experts make smarter decisions with real-time...
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Customer Success Manager
3 weeks ago
Singapore PST Full timeKey ResponsibilitiesDevelop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations.Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and software...
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Customer Success Manager
7 days ago
Singapore CARECONE PTE. LTD. Full timeThe Customer Success Executive is a crucial role within our organization responsible for ensuring the smooth post-sales experience of our clients. This position plays a vital part in maintaining strong relationships with both internal and external clients, thereby fostering a culture of loyalty and satisfaction.Fulfilling advertising requirements is an...
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Customer Success Manager
2 weeks ago
Singapore ANTLABS PTE. LTD. Full timeRoles & ResponsibilitiesWe are seeking a dedicated and results-driven Customer Success Manager to join our team. This role focuses on customer satisfaction and service fulfilment, ensuring that our customers achieve their desired outcomes while using our products and services. The ideal candidate will have excellent communication skills, a passion for...
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Customer Success Manager
4 weeks ago
Singapore CISCO SYSTEMS (USA) PTE. LTD. Full timeRoles & ResponsibilitiesWhat You'll DoAs a Customer Success Manager, you play a crucial role in helping our customers successfully adopt and use Cisco technologies, driving value realization and growth. You will be the primary point of contact for customers, guiding them through software adoption and enabling them to accomplish their business and technical...
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Customer Success Manager
4 weeks ago
Singapore CISCO SYSTEMS (USA) PTE. LTD. Full timeRoles & ResponsibilitiesWhat You'll DoAs a Customer Success Manager, you play a crucial role in helping our customers successfully adopt and use Cisco technologies, driving value realization and growth. You will be the primary point of contact for customers, guiding them through software adoption and enabling them to accomplish their business and technical...
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Customer Success Manager
2 weeks ago
Singapore REVINATE SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesRevinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality industry. Revinate's mission is to deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests. Revinate's Direct Booking Platform helps capture,...
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Customer Success Manager
2 weeks ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesKey Responsibilities:Advocate for customers, ensuring collaboration and transparency across global teams. Drive change, maintain consistency, and deliver successful outcomes. Take ownership of tasks with urgency, while ensuring follow-through and accountability. Manage customer lifecycle events such as onboarding, training, and...
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Customer Success Manager
2 weeks ago
Singapore EA RECRUITMENT PTE. LTD. Full timeRoles & ResponsibilitiesWell Established Company Basic $4500 - $6200 + AWS + Variable Bonus Excellent Welfare and Benefits + Career progression Working location: Redhill Working days: Monday to Friday Working hours: 9.00am – 6.00pmKey Responsibilities:Build and maintain strong, long-lasting relationships with key stakeholders and decision-makers in...
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Customer Success Manager
5 days ago
Singapore This is an IT support group Full time**Job Summary**This is an IT support group seeking a highly skilled Customer Success Manager to join our team.Identify sales opportunities and maximize orders through technical sales activities for B2B customers on our company's products and services.Improve customer satisfaction and receive more orders by offering timely responses to the technical issues...
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Customer Success Manager
7 days ago
Singapore Adventus Full timeAdventus, an ICT Solutions and Services Provider with a global footprint, seeks a skilled professional to drive service delivery for assigned accounts.The ideal candidate will be accountable for the success of projects implementation for assigned contracts, manage and communicate with key stakeholders on daily operational support, and ensure SLAs are met.Key...
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Customer Service Expert
5 days ago
Singapore MMC Success Full timeMMC Success offers a unique opportunity to advance your career in Client Management. In this role, you will be responsible for day-to-day coordination of client business requirements, ensuring consistent and good service levels are delivered.Our company overview highlights our commitment to providing outstanding career advancement and development...
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Enterprise Customer Success Manager
7 days ago
Singapore WORKATO PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilitiesWe are growing our Enterprise CS team and looking to add an exceptional Enterprise Customer Success Manager. In this role, you will work with our Enterprise customers and ensure their success via the rapid adoption of the Workato Intelligent Automation Platform. As an Enterprise Customer Success Manager, you will play...
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Customer Success Manager
4 days ago
Singapore CARECONE PTE. LTD. Full timeJob DescriptionCARECONE PTE. LTD. is seeking a highly skilled Customer Success Manager to join our team. As a key member of our operations department, you will be responsible for post-sales client management and ensuring seamless fulfillment of advertising requirements.Key Responsibilities:* Manage client relationships and communicate professionally* Ensure...
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Customer Success Manager
3 weeks ago
Singapore PST.AG Full timeKey Responsibilities Develop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations. Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and software...
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Operations & Customer Success Manager
5 days ago
Singapore Aleta Planet Pte. Ltd. Full timeKey Responsibilities : Manage key accounts, client onboarding (pre-sales), and customer success (post-sales), ensuring service quality aligns with SLAs. Monitor and improve customer experience and transit times through regular reviews and process enhancements. Lead and mentor the client success team, providing day-to-day support for customer queries. Act as...
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Customer Success Manager
4 weeks ago
Singapore ANTLABS PTE. LTD. Full timeRoles & ResponsibilitiesWe are seeking a dedicated and results-driven Customer Success Manager to join our team. This role focuses on customer satisfaction and service fulfilment, ensuring that our customers achieve their desired outcomes while using our products and services. The ideal candidate will have excellent communication skills, a passion for...