Chief Network System Administrator

2 weeks ago

Singapore beBeeNetwork Full time $90,000 - $120,000

Job Opportunity: Chief Network Operations Specialist

Key Responsibilities:
  • Network Infrastructure Management:
    • Utilize network management systems to monitor switches, access points, and communication links.
    • Perform daily operational checks, maintain comprehensive logging practices, and generate regular reports on network performance.
    • Track network uptime metrics and ensure adherence to Service Level Agreement requirements.
  • Technical Support and Troubleshooting:
    • Provide first-level technical support for Local Area Network, Wide Area Network, and Wi-Fi connectivity issues.
    • Conduct systematic fault isolation and initial technical analysis to identify root causes.
    • Document all troubleshooting activities and escalate complex or unresolved issues to senior engineering staff with detailed incident reports and analysis.
  • Infrastructure Maintenance and Installation:
    • Execute device installation, replacement, patching, labeling, and cable tracing activities.
    • Perform routine maintenance tasks including firmware updates, port functionality testing, cabling inspections, and configuration backups.
  • Contractor Coordination and Safety Oversight:
    • Coordinate and supervise contractors during structured cabling projects and outdoor equipment rack installations.
    • Ensure adherence to workplace safety requirements.
  • Documentation and Compliance Management:
    • Maintain accurate and comprehensive records of all incidents, troubleshooting procedures, and escalation activities.
    • Update asset inventories, patching documentation, and network topology diagrams under senior supervision.
  • Standby and Emergency Response:
    • Participate in scheduled standby rotations and duty roster assignments.
    • Deliver timely status updates to end users, vendors, and senior engineering personnel during incident response activities.

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