Technology Service Delivery Manager

2 weeks ago


Singapore WORLD PARTNERS SOLUTION PTE. LTD. Full time
Job Details

We are seeking a highly motivated Technology Service Delivery Manager to join our team at WORLD PARTNERS SOLUTION PTE. LTD.

About the Role

This role involves managing and delivering technology services to internal stakeholders, ensuring high-quality service delivery and customer satisfaction.

The successful candidate will have excellent leadership and communication skills, with the ability to manage multiple projects simultaneously.

Key Responsibilities
  • Develop and implement technology service strategies that meet the organisation's needs, ensuring high-quality service delivery and customer satisfaction.
  • Manage multiple projects simultaneously, ensuring timely delivery and within budget.
  • Collaborate with stakeholders to identify and prioritise technology requirements, ensuring alignment with business objectives.
  • Develop and maintain relationships with vendors and partners, ensuring effective service delivery and contract management.
Requirements

To succeed in this role, you will need:

  • A degree in Business Administration, Information Technology, or a related field, with at least 5 years of experience in technology service management.
  • Strong leadership and communication skills, with the ability to motivate and guide teams.
  • Excellent project management skills, with the ability to plan, coordinate, and deliver projects on time and within budget.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex technical and business issues.


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