Communication and Outreach Manager
6 days ago
The Communications and Outreach team at NTU is seeking a highly skilled and experienced professional to join their team.
This role involves executing strategic communication initiatives and stakeholder engagement activities using expertise in event management, logistics, publicity tools, and social media.
The selected candidate will provide administrative and management support for the team.
Key Responsibilities:- Manage the team's email and resolve enquiries from the central enquiry management system.
- Serve as key liaison to communicate directly with stakeholders, such as school and college administrators and library colleagues.
- Coordinate logistics required for major library events, activities, and initiatives.
- Coordinate exhibition setups and takedowns within library premises.
- Conduct research and recommend purchases for team events and projects.
- Contribute approved content to website and social media channels.
- Maintain a content calendar for the team.
- Identify potential trends and topics in social media and website developments for team review.
- Coordinate design requests and production of promotional materials for the library.
- Distribute promotional materials through various channels.
- Perform administrative tasks, including staff rostering, budget tracking, and procurement.
- Analyze key statistics and collect relevant data.
- Source and secure necessary items, such as catering and display accessories.
- Maintain the team's inventory of gifts, marketing materials, and equipment.
- A recognized degree in any discipline or extensive working experience.
- Knowledge of Microsoft Word, Excel, and PowerPoint.
- Experience organizing workshops, events, and activities.
- Knowledge of web and social media tools.
- Familiarity with content management systems and online educational tools is advantageous.
- At least 2 years of working experience in a marketing or communications role.
- Designing and supervising direct marketing materials.
- Good oral and written communication skills.
- Service-oriented and user-focused.
- Self-motivated and able to work independently.
- Strong interpersonal and communication skills.
- A good team player.
- Creative with an eye for design.
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