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Ecommerce Operations Manager

2 months ago

Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Job Title: Ecommerce Executive

At The Supreme HR Advisory Pte Ltd, we are seeking a highly skilled Ecommerce Executive to join our team. As an Ecommerce Executive, you will be responsible for overseeing the day-to-day management of our e-commerce website, ensuring seamless customer experiences, and driving business growth through effective digital marketing strategies.

Key Responsibilities:
  • Website Management: Oversee the day-to-day management of our e-commerce website, ensuring accuracy of product listings, images, and prices.
  • Product Listings: Create and manage product listings, ensuring timely updates and accurate information.
  • Price Management: Set and update product prices, apply discounts, and manage promotional campaigns to drive sales.
  • Order Fulfillment: Monitor and process online orders, ensuring accurate and on-time fulfillment.
  • Payment Gateway Management: Manage online payment gateways and troubleshoot payment issues to ensure a seamless checkout experience.
  • Customer Service: Address customer inquiries, concerns, and returns related to online orders.
  • Logistics Collaboration: Collaborate with the Logistics team to ensure accurate and efficient shipping and delivery of online orders.
  • Return and Refund Management: Handle returns, exchanges, and refunds according to company policies and industry standards.
Requirements:
  • Education: Bachelor's degree or Diploma in E-commerce, Marketing, Business, or a related field.
  • Experience: Proven experience in e-commerce operations and digital marketing.
  • Skills: Familiarity with e-commerce platforms, content management systems, and analytics tools.

We are looking for a highly motivated and detail-oriented individual who can thrive in a fast-paced e-commerce environment. If you have a passion for digital commerce and a drive to succeed, we encourage you to apply for this exciting opportunity.