Unified Communication Services Expert

5 days ago


Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

Job Overview:

PERSOLKELLY SINGAPORE PTE. LTD. is seeking a highly skilled Unified Communication Services Engineer to join our team.

About the Role:

  • This position involves managing technical tasks and delegating responsibilities for technical issues.
  • The successful candidate will be responsible for improving services for Unified Communication supported across the organization.
  • They will provide technical direction, proactive and reactive support to maintain system infrastructure reliability according to SLA.
  • Focusing on automation and optimizing team efficiency is essential.
  • The candidate must drive root cause analysis for high-severity issues.
  • Direct relationships with end-users and L3 activities like architecture, design, and project management are involved.
  • Collaboration with technical peers, Service managers, Architects, and project teams on technology roadmaps and projects is required.

Requirements:

  • A minimum of 10 years of experience in managing messaging environments, including 3 years in financial institutions.
  • Experience with Messaging technologies such as Exchange 2016/2019, Skype for Business, MS Teams, IRONPORT, and mobile messaging technologies like Workspace One and Blackberry work.
  • Microsoft Exchange Server 2016 certification or above is necessary.
  • Microsoft Certified IT Professional Enterprise Messaging Administrator certification is required.
  • In-depth knowledge/experience with Windows technology, Skype/Lync, and IronPort or email gateway technologies is expected.
  • The candidate must be willing to work flexible shifts: 2pm to 11pm SGT & 4pm to 1am SGT.

Estimated Salary: $8,500 - $12,000 per month, depending on experience.



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