Operations Manager

1 week ago

Singapore beBeeExecutive Full time $4,000 - $6,000

Job Title: Operations Executive

Job Description

The ideal candidate will be responsible for overseeing daily operations and activities within the hotel department.

They will also liaise with directors on planning and execution of tasks/projects, as well as collaborate with the HR Department for manpower planning and conduct interviews if required.

The Operations Executive will assist the HR & Director in developing and improving KPIs, act as a communication conduit between management and staff, resolve conflicts and mediate disputes between employees, and attend to customer complaints to ensure satisfaction.

Responsibilities
  • Oversee daily operations and activities within the hotel department.
  • Liaise with directors on planning and execution of tasks/projects.
  • Collaborate with the HR Department for manpower planning and conduct interviews if required.
  • Assist HR & Director in developing and improving KPIs.
  • Act as a communication conduit between management and staff.
  • Resolve conflicts and mediate disputes between employees.
  • Attend to customer complaints to ensure satisfaction.

Requirements

The ideal candidate should have at least 2-3 years' of relevant experience and possess excellent interpersonal skills. They must also be able to work in islandwide locations and attend to duties including weekends and public holidays.

Required Skills:

  • Excellent interpersonal skills.
  • Ability to work in islandwide locations.
  • Ability to work OT including weekends and public holidays.
  • At least 2-3 years' of relevant experience.

Benefits:

  • Opportunity to develop and improve KPIs.
  • Chance to collaborate with the HR Department.
  • Role in resolving conflicts and mediating disputes.
  • Attending to customer complaints and ensuring satisfaction.

Others:

  • Islandwide location.
  • Public holiday working.
  • OT work including weekends.

Skills Required

• Background Checks

• Front Office

• Childcare

• Budgets

• Microsoft Office

• Housekeeping

• Interpersonal Skills

• Inventory

• VIP

• Property

• Furniture

• Excess

• Performance Management

• Safety Training

• Training Staff

• Hospitality

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