Senior Engagement Manager
2 weeks ago
We are seeking a highly skilled and experienced Senior Engagement Manager to join our team at Salesforce Singapore PTE. LTD. as a key member of our customer success team. As a Senior Engagement Manager, you will play a critical role in shaping and executing large and transformational projects at our most strategic customers.
Key Responsibilities- Customer Success: Serve as a trusted advisor to customers in their portfolio, providing guidance to Sales & Professional Services teams, ensuring synergies across each customer's projects, and ensuring the highest levels of customer satisfaction.
- Project Management: Lead the development of client-specific implementation proposals, SOWs, staffing plans, engaging with SMEs across the organization to gain consensus on an acceptable proposal.
- Client Relationship Management: Retain and nurture relationships post-engagement to ensure ongoing opportunities are realized and acted upon appropriately.
- Escalation Management: Manage project- and account-level escalations as needed.
- Strategic Planning: Anticipate needs and position training, support and other solutions that may be needed for a successful customer experience.
- Experience: Minimum 5 years of experience delivering consulting services, including team leadership and active involvement in selling professional services.
- Client Management: Experience managing C-level client relationships, including escalation resolution.
- Project Management: Enterprise-level project management experience.
- Technical Expertise: Experience operating in a pre-sales environment, shaping and scoping large and complex implementation projects.
- Education: BA/BS or equivalent; MBA is a plus.
- Leadership: Able to command a group audience, facilitate solutioning and lead discussions such as implementation methodology, road mapping, social enterprise strategy, mobile strategy and executive-level requirement gathering sessions.
- Communication: Highly developed soft skills, with the ability to adjust communication style based on the audience and difficult client situations.
- Problem Solving: Excellent analytical & problem solving skills.
- Collaboration: Collaborative and consultative work style, ability to thrive in a high velocity, highly dynamic work environment.
- CRM Experience: Experience working in a consultative selling environment, where clients seek and value your opinions and see your advice as objective and unbiased.
- Enterprise Transformation: History of working in a consultative selling environment, where clients seek and value your opinions and see your advice as objective and unbiased.
We are looking for a highly skilled and experienced Senior Engagement Manager to join our team at Salesforce Singapore PTE. LTD. If you have a passion for delivering exceptional customer experiences and a proven track record of success in a similar role, we encourage you to apply.
-
Community Engagement Coordinator
1 week ago
Singapore SASCO SENIOR CITIZENS' HOME Full time{"Job Title: Community Engagement CoordinatorJob Summary: We are seeking a highly motivated and organized Community Engagement Coordinator to join our team at SASCO SENIOR CITIZENS' HOME. The successful candidate will be responsible for managing volunteers and stakeholders, coordinating programs and events, and supporting the Community Engagement department...
-
Executive - Community Engagement Specialist
2 weeks ago
Singapore SASCO SENIOR CITIZENS' HOME Full timeJob SummaryWe are seeking a highly motivated and organized individual to join our team as an Executive - Community Engagement Specialist at SASCO SENIOR CITIZENS' HOME. The successful candidate will be responsible for managing volunteers and stakeholders, coordinating programs and events, and supporting the Community Engagement department with administrative...
-
Community Engagement Manager
5 days ago
Singapore Singapore Indian Development Association Full timeJob Title: Executive/Senior Executive - Engagement and Volunteer ManagementWe are seeking a highly motivated and experienced professional to join our team as an Executive/Senior Executive - Engagement and Volunteer Management. This role will be responsible for planning and executing community engagement and collaborative activities, as well as managing...
-
Senior Manager, Partner Engagement
2 weeks ago
Singapore AGENCY FOR INTEGRATED CARE PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled and experienced professional to join our team as a Senior Manager, Partner Engagement at AGENCY FOR INTEGRATED CARE PTE. LTD. The successful candidate will be responsible for establishing strong relationships with our partners, driving business growth, and ensuring the successful delivery of our programmes and...
-
Strategic Engagement Manager
1 week ago
Singapore AON SINGAPORE PTE. LTD. Full timeRole OverviewWe are seeking a highly skilled and experienced professional to join our team as a Strategic Engagement Manager. As a key member of our team, you will be responsible for delivering business-focused relationship management and engagement services to our clients.Key ResponsibilitiesSupport Client Leaders in driving long-term initiatives between...
-
Strategic Engagement Manager
1 week ago
Singapore AON SINGAPORE PTE. LTD. Full timeRole OverviewWe are seeking a highly skilled Strategic Engagement Manager to join our team at AON SINGAPORE PTE. LTD. in Singapore. As a key member of our team, you will be responsible for delivering business-focused relationship management and engagement services to our clients.Key ResponsibilitiesSupport Client Leaders in driving long-term initiatives...
-
Programme Executive for Senior Engagement
1 week ago
Singapore PROTEMPS EMPLOYMENT SERVICES PTE LTD Full timeJob Title: Programme Executive, Senior CitizenJob Summary:We are seeking a Programme Executive to join our team at PROTEMPS EMPLOYMENT SERVICES PTE LTD. The successful candidate will be responsible for planning, coordinating, and developing activities, services, and outreach programmes for seniors.Key Responsibilities:Plan and coordinate activities,...
-
Strategic Engagement Manager
2 weeks ago
Singapore AON SINGAPORE PTE. LTD. Full timeAbout the RoleWe are seeking a highly skilled and experienced Strategic Engagement Manager to join our team at AON SINGAPORE PTE. LTD.Key ResponsibilitiesSupport Client Leaders: Collaborate with client leaders to deliver business-focused relationship management and engagement services, driving long-term initiatives between (re)insurers and the Aon Group.Lead...
-
Programme Executive for Senior Engagement
2 weeks ago
Singapore PROTEMPS EMPLOYMENT SERVICES PTE LTD Full timeJob Title: Programme Executive, Senior CitizenJob Summary:We are seeking a Programme Executive to join our team at PROTEMPS EMPLOYMENT SERVICES PTE LTD. The successful candidate will be responsible for planning, coordinating, and developing activities, services, and outreach programmes for seniors.Key Responsibilities:Plan and coordinate activities,...
-
Corporate Volunteer Engagement Manager
2 weeks ago
Singapore TALENTTRUST LIMITED Full timeJob Title: Corporate Volunteer Engagement ManagerAt TALENTTRUST LIMITED, we are seeking a highly skilled and experienced Corporate Volunteer Engagement Manager to join our team. This is a unique opportunity to make a significant impact in a volunteer management role that requires a polished, energetic, and confident individual.About TALENTTRUST...
-
Manager, Strategic Engagement
2 weeks ago
Singapore AON SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesWhat the day will look like Support Client Leaders in delivering business-focused relationship management and engagement services and in driving long-term initiatives between (re)insurers and the Aon Group. Lead Associates and Senior Associates in the team. Support specific aspects of the client relationship alongside other Aon...
-
Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full timeJob SummaryWe are seeking a highly motivated and experienced Senior Executive/Assistant Manager to join our team at NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. as an Outreach and Engagement Specialist. In this role, you will play a key part in developing and implementing outreach and engagement strategies to promote health programs to residents and encourage...
-
Senior Manager
4 months ago
Singapore Singtel Group Full timeAt Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce...
-
Community Engagement Specialist
2 weeks ago
Singapore Singapore Indian Development Association (SINDA) Full timeJob Title: Executive/Senior Executive– EngagementWe are seeking a highly motivated and experienced professional to join our team as an Executive/Senior Executive– Engagement. This role will be responsible for supporting and leading community engagements and event management initiatives that align with our organization's goals and objectives.Key...
-
Executive - Volunteer Engagement Manager
2 weeks ago
Singapore Methodist Welfare Services Full timeJob SummaryWe are seeking a highly motivated and experienced professional to join our team as an Executive - Volunteer Engagement Manager at Methodist Welfare Services. This is an exciting opportunity to make a meaningful impact in the lives of seniors and contribute to the organization's mission of promoting active ageing and community development.Key...
-
Senior Director of Donor Engagement
2 weeks ago
Singapore CTES CONSULTING PTE. LTD. Full time{"Role OverviewCTES CONSULTING PTE. LTD. is seeking a seasoned professional to drive donor relations and strategic philanthropic engagement. The ideal candidate will have a strong understanding of philanthropy in higher education and excellent communication skills.Key Responsibilities• Develop and execute a donor engagement strategy for top-tier donors in...
-
Housekeeping Supervisor
2 weeks ago
Singapore SASCO SENIOR CITIZENS' HOME Full timeAbout the RoleSASCO SENIOR CITIZENS' HOME is seeking a highly skilled and experienced Housekeeping Supervisor to join our team. As a key member of our facilities management team, you will be responsible for ensuring the highest standards of cleanliness and maintenance across our premises.Key ResponsibilitiesOversee the daily operations of the housekeeping...
-
Senior Executive, Outreach
2 weeks ago
Singapore NTU (Nanyang Technology University- Main Office-HR) Full timeNanyang Technological University initiated the first materials engineering degree programme in Singapore under the Division of Materials Engineering in 1991. With the increasing demand for materials engineers, the division was subsequently elevated into a full-fledged engineering school in 2000.The School of Materials Science and Engineering (MSE) has...
-
Senior Manager
2 weeks ago
Singapore Singtel Group Full timeAt Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce...
-
No. 1 Beatty Road # 04 - 402, Singapore 209943 Singapore Indian Education Trust Full time• Report to the Senior Manager – Community Engagement and Management Council of SIET. • Review, manage, and process the interest-free study loan applications. • Prepare and present management reports related to loan disbursement, repayments, and defaulted payments. • Maintain proper records of students, loan agreements, and repayments in the...