Education Centre Operations Coordinator

15 hours ago


Singapore NK EDU (FARRER PARK) PTE. LTD. Full time
About NK EDU (FARRER PARK) PTE. LTD.
As a dynamic and customer-centric education centre, we are seeking an experienced Centre Administrator to oversee the daily operations of our centre.

Job Summary:
We offer a competitive salary of SGD 38,000 - 45,000 per annum, depending on experience.

Key Responsibilities:
  • Oversee the daily operations of the centre, ensuring seamless delivery of services to students, parents, and tutors.
  • Liaise with tutors, parents, and students to resolve queries and issues promptly.
  • Provide exceptional customer service through proactive communication and problem-solving skills.
  • Manage student resources, stationery, and merchandise, ensuring adequate stock levels at all times.
  • Escalate urgent or complex issues to management for timely resolution.
  • Handle counter sales of tuition packages and coordinate marketing activities at the branch.
  • Communicate with parents regarding new tuition schedules for each semester or academic year.
  • Administer daily and monthly reports, highlighting key performance indicators and areas for improvement.
  • Prepare for new academic years and semesters, ensuring a smooth transition.

Requirements:
  • Must possess strong administrative skills, including attention to detail and organisational abilities.
  • Able to work independently and as part of a team, demonstrating excellent communication skills.
  • Proficient in Microsoft Office applications, including PowerPoint, Excel, and Word.
  • Strong problem-solving skills, with ability to escalate complex issues to management when necessary.
  • Able to work varied shifts, including weekends, to meet business needs.
  • Minimum of 2 years' experience in a similar role, preferably in an educational setting.

What We Offer:
At NK EDU (FARRER PARK) PTE. LTD., we value our employees' contributions and provide a comprehensive benefits package, including:
Competitive salary range: SGD 38,000 - 45,000 per annum
Opportunities for professional growth and development
A supportive and dynamic work environment
Comprehensive training and support for success in your role

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