Education Centre Operations Coordinator
15 hours ago
As a dynamic and customer-centric education centre, we are seeking an experienced Centre Administrator to oversee the daily operations of our centre.
Job Summary:
We offer a competitive salary of SGD 38,000 - 45,000 per annum, depending on experience.
Key Responsibilities:
- Oversee the daily operations of the centre, ensuring seamless delivery of services to students, parents, and tutors.
- Liaise with tutors, parents, and students to resolve queries and issues promptly.
- Provide exceptional customer service through proactive communication and problem-solving skills.
- Manage student resources, stationery, and merchandise, ensuring adequate stock levels at all times.
- Escalate urgent or complex issues to management for timely resolution.
- Handle counter sales of tuition packages and coordinate marketing activities at the branch.
- Communicate with parents regarding new tuition schedules for each semester or academic year.
- Administer daily and monthly reports, highlighting key performance indicators and areas for improvement.
- Prepare for new academic years and semesters, ensuring a smooth transition.
Requirements:
- Must possess strong administrative skills, including attention to detail and organisational abilities.
- Able to work independently and as part of a team, demonstrating excellent communication skills.
- Proficient in Microsoft Office applications, including PowerPoint, Excel, and Word.
- Strong problem-solving skills, with ability to escalate complex issues to management when necessary.
- Able to work varied shifts, including weekends, to meet business needs.
- Minimum of 2 years' experience in a similar role, preferably in an educational setting.
What We Offer:
At NK EDU (FARRER PARK) PTE. LTD., we value our employees' contributions and provide a comprehensive benefits package, including:
Competitive salary range: SGD 38,000 - 45,000 per annum
Opportunities for professional growth and development
A supportive and dynamic work environment
Comprehensive training and support for success in your role
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