Support Staff for Educational Centre
5 days ago
We are seeking a dedicated Support Staff to join our team at Starchamps Education Centre. This role will involve providing administrative support, handling enquiries, and facilitating classes.
Key Responsibilities- Handle walk-in, telephone, and email enquiries efficiently.
- Promote centre courses and provide course consultation to prospective parents and students.
- Coordinate and facilitate classes for the centre.
- Perform general administrative tasks related to student and course registration.
- Supervise homework and spelling for primary school children (primary 1-6).
- Be responsible for new students' enrollment daily.
- Follow up on sales enquiries with parents who enquire and collect school fees.
- Take attendance and assign classrooms to teachers and students for daily courses.
- Communicate with tutors, parents, and/or students regarding starting classes or timing changes.
- Take photos of classes for marketing materials and assist in creating advertising content.
- Perform simple cleaning duties.
- Carry out ad-hoc tasks as assigned by the manager.
- Minimum GCE O Level or equivalent qualification.
- A minimum of 1 year of relevant working experience in customer service is advantageous.
- Training will be provided for candidates without relevant experience.
- Compulsory 2-day training is required.
- Able to work according to the specified timings.
- Commit to the full duration of the contract (1 year).
- Must be responsible and committed.
- Able to work as part of a team.
- Possess good working attitude and eagerness to learn.
- Bilingual in English and Chinese (to communicate effectively with Mandarin-speaking parents).
- Proficient in Microsoft Office and adept with technology.
- Must enjoy working with children and be comfortable in their presence.
- Those able to start work quickly would be an advantage.
- CDF contribution.
- Annual Leave and Sick Leave entitlement.
- AWS bonus (13th month salary).
- Good work-life balance culture.
- Positive working environment.
- Easy access via public transportation.
This role offers a competitive estimated salary of $35,000 - $45,000 per annum based on the location and job requirements.
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