Support Staff for Educational Centre

5 days ago


Singapore STARCHAMPS EDUCATION CENTRE Full time
Role Overview

We are seeking a dedicated Support Staff to join our team at Starchamps Education Centre. This role will involve providing administrative support, handling enquiries, and facilitating classes.

Key Responsibilities
  • Handle walk-in, telephone, and email enquiries efficiently.
  • Promote centre courses and provide course consultation to prospective parents and students.
  • Coordinate and facilitate classes for the centre.
  • Perform general administrative tasks related to student and course registration.
  • Supervise homework and spelling for primary school children (primary 1-6).
  • Be responsible for new students' enrollment daily.
  • Follow up on sales enquiries with parents who enquire and collect school fees.
  • Take attendance and assign classrooms to teachers and students for daily courses.
  • Communicate with tutors, parents, and/or students regarding starting classes or timing changes.
  • Take photos of classes for marketing materials and assist in creating advertising content.
  • Perform simple cleaning duties.
  • Carry out ad-hoc tasks as assigned by the manager.
Requirements
  • Minimum GCE O Level or equivalent qualification.
  • A minimum of 1 year of relevant working experience in customer service is advantageous.
  • Training will be provided for candidates without relevant experience.
  • Compulsory 2-day training is required.
  • Able to work according to the specified timings.
  • Commit to the full duration of the contract (1 year).
  • Must be responsible and committed.
  • Able to work as part of a team.
  • Possess good working attitude and eagerness to learn.
  • Bilingual in English and Chinese (to communicate effectively with Mandarin-speaking parents).
  • Proficient in Microsoft Office and adept with technology.
  • Must enjoy working with children and be comfortable in their presence.
  • Those able to start work quickly would be an advantage.
Benefits
  • CDF contribution.
  • Annual Leave and Sick Leave entitlement.
  • AWS bonus (13th month salary).
  • Good work-life balance culture.
  • Positive working environment.
  • Easy access via public transportation.

This role offers a competitive estimated salary of $35,000 - $45,000 per annum based on the location and job requirements.



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