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Hotel Front Desk Coordinator

2 weeks ago

Singapore beBeeFront Full time $1,800 - $2,000
Job Title: Hotel Front Desk Coordinator

As a key member of our hotel team, you will be responsible for managing the front desk operations, ensuring seamless guest experiences and providing exceptional customer service.

Key Responsibilities:
  • Manage guest arrivals and departures, booking reservations, performing registration duties, and reviewing guest check-in information.
  • Assign appropriate guest rooms based on their preferences.
  • Handle guest requests through incoming calls and follow up on guests' requests.
  • Complete administrative tasks such as filing and photocopying.

Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and in a fast-paced environment.
  • Basic knowledge of Microsoft Office and data entry software.

Working Conditions:
  • 6 days a week, 3 rotating shifts - 7am to 3pm, 3pm to 11pm & 11pm to 7am (midnight shift twice a month).