Technical Support Specialist

1 week ago

Singapore beBeeExpert Full time $80,000 - $120,000
Job Description

As a Technical Support Specialist, you will play a crucial role in driving innovation and execution excellence.

Your primary responsibility will be to set up, configure, and maintain computerized laboratory systems, utilizing your creative, analytical, and communication skills to solve complex problems and collaborate with a global customer base and team.

Working within our Technology Centers, you will be part of a team passionate about using data, analytics, and insights to drive decision-making and create custom software to address significant health threats worldwide.

Our team is dedicated to delivering high-quality solutions that meet the needs of our customers. As a key member of this team, you will have the opportunity to propose innovative solutions that enable new organizational capabilities and drive business outcomes.

Key areas of focus include:

  • Configure systems for operational use in laboratories
  • Set up, configure, and maintain computerized laboratory systems
  • Support validation activities
  • Provide global technical support leveraging Windows OS, configuration, networking, and general computer setup
  • Collaborate with a global customer base and team
,Required Skills and Qualifications

Bachelor's degree in Information Technology, Computer Science, or a related field

At least 1 year of hands-on experience with Windows OS, Share Drives, Windows registry, Windows group policies, and LDAP

Excellent English communication skills

Familiarity with Tanium, Acronis, ServiceNow is beneficial

Experience in the pharma industry, GxP is beneficial

,Benefits

Join a dynamic and collaborative technology team where you will have the opportunity to make a meaningful impact on global healthcare.

Be part of a team passionate about using data, analytics, and insights to drive decision-making and create custom software to address significant health threats worldwide.

Collaborate with a global customer base and team to deliver high-quality solutions that meet the needs of our customers.

,About Us

We are a global healthcare biopharma company dedicated to saving and improving lives around the world.

Our inclusive and evolving environment welcomes intellectually curious individuals who are eager to make a difference.

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