Luxury Lifestyle Host
1 day ago
We are seeking a highly motivated and customer-focused Senior/Host to join our team at Artyzen Singapore Hotel. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences in our restaurant, ensuring seamless service delivery, and maintaining the highest standards of professionalism.
About Us
A centrally located hotel in the heart of Singapore, Artyzen represents a modern interpretation of luxury lifestyle where your utmost comforts are met. Our iconic heritage landmark was once the sprawling tropical-garden mansion named Marie Villa by the great-grandson of Singapore's well-known philanthropist, the late Mr Tan Tock Seng.
Responsibilities
Your key responsibilities as a Senior/Host will include:
* Assisting with the set-up of the restaurant, ensuring all areas are clean, tidy, and well-presented
* Greeting guests upon arrival and showing them to their tables
* Providing menus and making recommendations to guests based on their preferences
* Taking orders and accurately recording and transmitting them to the kitchen
* Serving food and drinks to guests in a timely and professional manner
* Checking on guests regularly to ensure satisfaction with meals and addressing any concerns
* Handling guest complaints or issues with a positive attitude and finding quick resolutions
* Ensuring accurate billing and processing payments
Requirements
To succeed as a Senior/Host at Artyzen Singapore Hotel, you will need:
* Previous experience in a similar role in the hospitality industry, preferably with a luxury hotel brand
* Excellent communication and customer service skills, with a strong ability to work well under pressure
* A passion for delivering exceptional service and exceeding guest expectations
* Ability to stand and walk for extended periods during peak meal times
* Strong attention to detail and ability to multitask effectively
* Good command of written and spoken English, with excellent communication and interpersonal skills
Salary
The estimated salary for this position is SGD 45,000 - 60,000 per annum, depending on experience. We offer a comprehensive benefits package, including competitive pay, opportunities for career growth, and a dynamic working environment.
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