Senior IT Service Management Specialist

7 days ago


Singapore beBeeService Full time $80,000 - $120,000
Job Title: IT Service Management Specialist

About the Role:
The Senior IT Service Management Specialist ensures consistent, high-quality service delivery to all customers by overseeing the efficiency and effectiveness of all ITSM functions. This includes Change Management, Incident Management, Problem Management, and Service Continuity.

Key Responsibilities:
  • Oversight of day-to-day operations in IT Service Management (ITSM)
  • Ensuring efficient and effective service delivery to customers
  • Collaboration with Customer Operations for close interaction


What You Will Do:
Ensure consistent, high-quality service delivery to all customers
Oversight of day-to-day operations in IT Service Management (ITSM)
Collaborate with Customer Operations for close interaction

Requirements:
This role requires strong communication skills, technical expertise, and a customer-focused mindset.

About Us:
We are a global organization providing critical data to the finance sector and beyond. Our technology solutions help companies navigate regulatory challenges, ensure compliance, and expand their operations globally.

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