
Senior IT Service Management Specialist
7 days ago
About the Role:
The Senior IT Service Management Specialist ensures consistent, high-quality service delivery to all customers by overseeing the efficiency and effectiveness of all ITSM functions. This includes Change Management, Incident Management, Problem Management, and Service Continuity.
Key Responsibilities:
- Oversight of day-to-day operations in IT Service Management (ITSM)
- Ensuring efficient and effective service delivery to customers
- Collaboration with Customer Operations for close interaction
What You Will Do:
Ensure consistent, high-quality service delivery to all customers
Oversight of day-to-day operations in IT Service Management (ITSM)
Collaborate with Customer Operations for close interaction
Requirements:
This role requires strong communication skills, technical expertise, and a customer-focused mindset.
About Us:
We are a global organization providing critical data to the finance sector and beyond. Our technology solutions help companies navigate regulatory challenges, ensure compliance, and expand their operations globally.
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