Operational Leadership Specialist

6 hours ago

Singapore beBeeLeadership Full time $80,000 - $120,000
Operational Leadership Specialist

Job Description:

We are seeking a skilled operational leader to provide strategic guidance and support to our team. As an Operational Leadership Specialist, you will be responsible for overseeing the management of statistical data, ensuring compliance with institutional policies, and coordinating internal and external audit exercises.

Key Responsibilities:

  • Lead the management of statistical data to support regular reporting, including monthly and quarterly KPI submissions.
  • Ensure operational processes are aligned with established Standard Operating Procedures (SOPs) and institutional requirements.
  • Oversee the regular review and updating of SOPs to ensure accuracy, relevance, and alignment with evolving practices.
  • Coordinate and support internal and external audit exercises, ensuring documentation and processes meet compliance standards.
  • Provide secretariat support for meetings, including scheduling, preparation of meeting materials, and accurate minute-taking.
  • Manage interservice billing processes in accordance with finance guidelines and timelines.
  • Serve as the primary liaison with IT to facilitate system access for new and transferred staff, and to address system-related issues raised by users.
  • Supervise and mentor junior executives, providing guidance, performance support, and coverage when necessary.

Required Skills and Qualifications:

  • Bachelor's degree in a relevant discipline, such as Health Sciences, Business Administration, or Public Policy.
  • Minimum 5 years of working experience in administrative operations, including data management, finance, and audit support.
  • Experience in leading or supporting process improvement, service enhancement, or operational efficiency initiatives is preferred.
  • Strong organisational, analytical, and project coordination skills, with the ability to manage multiple priorities effectively.
  • Confident communicator—able to engage and influence diverse stakeholders across levels and functions, both verbally and in writing.
  • IT-savvy and comfortable working with digital tools and platforms to support operational and improvement initiatives.
  • Proactive and resourceful in identifying issues, proposing solutions, and driving follow-through.

Benefits:

  • Opportunity to work in a dynamic and fast-paced environment.
  • Chance to develop leadership and operational skills.
  • Collaborative team environment.

Others:

  • Contribute to digital transformation initiatives and champion a culture of continuous improvement.
  • Enhance services that support both teams and the communities we serve.

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