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Senior Business Strategist

1 week ago

Singapore DCS Card Centre Full time

About DCS Card Centre

We are a leading player in the financial industry, dedicated to delivering innovative solutions to our customers.

This role is an exciting opportunity to join our team and contribute to the growth and success of our organisation.

As a Mid-Senior level professional, you will be responsible for managing and providing support to the Co-Brand card portfolio, collaborating with internal and external stakeholders to achieve business goals.

You will evaluate and optimise the current suite of products and services, identifying opportunities to introduce new offerings or improve current ones to adapt to changing customer needs and market trends.

  • Develop and implement customer retention and anti-attrition strategies, striking a balance between customer retention and the collection of annual fees.
  • Co-lead the development of new products, pricing strategies, and promotional campaigns for Co-Brand credit card products.
  • Serve as the main point of contact for internal and external stakeholders, addressing inquiries, concerns, and requests in a timely and effective manner.