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Billing Support Specialist
2 weeks ago
Job Overview
About the RoleWe are seeking a skilled Billing Analyst to join our team. As a Billing Analyst, you will be responsible for providing billing support and customer services to our customers.
Your key responsibilities will include preparing and generating accurate and timely invoices, responding to billing enquiries, resolving billing issues, and supporting the billing system project activities.
- Provide billing support and customer services to customers
- Prepare and generate accurate and timely invoices
- Respond to billing enquiries and resolve billing issues
- Support the billing system project activities
To be successful in this role, you will need:
- Bachelor's degree in Business, Commerce, Computer Science, or related field
- Experience in a billing or finance role preferred
You will need to possess the following skills and competencies:
- High proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Strong analytical and problem-solving skills, attention to detail
- Self-motivated and results-oriented with a proactive approach to problem-solving
- Ability to work independently and as part of a team in a fast-paced environment
We foster an institution-first mindset, where the success of the company takes precedence over individual interests. Collaboration is at the heart of what we do, ensuring that we work seamlessly across markets, businesses, and functions to achieve our goals together.