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Technical Implementation Engineer

2 weeks ago

Singapore Avepoint Full time

We are seeking a highly skilled Technical Implementation Engineer to join our team at Avepoint. As an Onsite Technical Support Engineer, you will be responsible for implementing and supporting complex technical solutions for our customers.


Your Key Responsibilities:
• Implement and troubleshoot technical solutions for customers
• Work closely with the Support & R&D Team to resolve incidents in a timely manner
• Collaborate with Onsite Support and remote R&D resources to ensure customer satisfaction
• Communicate effectively with technical personnel from vendors and customers
• Develop and maintain documentation, including maintenance guides and steps to resolve issues

To succeed in this role, you will need strong analytical and implementation skills, as well as excellent communication and interpersonal skills. You should be highly energetic, motivated, and able to work under tight timelines and pressure. Additionally, you should have experience in basic infrastructure fields, such as OS, AD, SQL, IIS, certificates, Microsoft SharePoint, and Dynamics.