
Retail Learning Facilitator
2 weeks ago
We are seeking a highly skilled and experienced Retail Training Specialist to join our team. The ideal candidate will have a proven track record of delivering effective training programs that drive results.
The successful candidate will be responsible for conducting refresher and mini trainings sessions for internal and external boutiques, either in-person or virtually. They will ensure that sessions are engaging and tailored to the participants' learning styles.
In addition to training, the candidate will also be responsible for regular boutique observations and providing coaching to help boutique team members apply new skills and knowledge to their roles.
The successful candidate will work closely with the Training Manager to monitor and assess the success of training programs through feedback, assessments, and performance improvement.
They will provide regular updates to the Training Manager on the progress of training initiatives, including timelines, participant attendance and completion rates.
Maintaining accurate training records is also an essential part of this role.
The ideal candidate will possess strong organizational skills and the ability to multi-task. They will also have excellent presentation and public speaking skills, as well as strong communication skills to deliver training effectively.
A minimum diploma in retail management, sales or a related field is preferred, but not essential. However, the candidate must have at least 5 years of retail training experience, preferably for a luxury brand.
Bonus requirements include familiarity with SEA business operations and the ability to read and speak Mandarin. A positive attitude, optimistic nature, and eagerness to learn are also key characteristics of the ideal candidate.
This role offers a competitive compensation package and the opportunity to work in a dynamic and forward-thinking environment.
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