Enhance Everyday Living

4 days ago

Singapore beBeeCustomerExperience Full time $4,000 - $8,000
Customer Experience Specialist

We are a global leader in lifestyle solutions, providing innovative and premium products that enhance everyday living. Our exceptional customer service sets us apart from the rest. We aim to deliver personalized experiences through our retail and showroom channels.


Job Responsibilities:
  • Provide high-quality customer experiences in the showroom environment, ensuring each client feels valued and supported.
  • Handle customer inquiries and requests via face-to-face interactions, phone, and email in a professional and timely manner.
  • Maintain and organize the showroom reception area, adhering to standard operating procedures (SOPs).
  • Collaborate with internal teams to resolve customer needs and ensure satisfaction.
  • Support reporting tasks, including sales and traffic data, and assist with marketing campaigns and showroom initiatives.

Candidate Requirements:
  • At least 2 years' experience in a customer-facing role, preferably in retail, hospitality, or showroom environments.
  • Strong interpersonal and communication skills with a customer-focused mindset.
  • Ability to multitask, stay organized, and thrive in a fast-paced setting.
  • Willingness to work flexible hours and weekends.

Required Skills:
  • Exceptional Customer Service
  • Quality Management
  • Interpersonal Skills
  • Good Communication Skills
  • Team Player

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