
Technical Onboarding Specialist
4 days ago
We are seeking a skilled Technical Onboarding Specialist to join our team. As a key member of our Customer Success team, you will be responsible for owning the technical onboarding process for our customers.
Our ideal candidate is a highly motivated and organized individual with excellent communication skills and experience in API integration, troubleshooting, and data analysis.
Key Responsibilities:
- Connect CRMs and data sources, set up webhooks and SSO, and validate data quality.
- Build and maintain integrations using REST/GraphQL APIs, Zapier, and custom code.
- Troubleshoot and resolve technical issues end-to-end, creating clear runbooks and documentation.
- Develop dashboards and reports to provide insights into customer usage patterns, pipeline health, and activity metrics.
Requirements:
- Strong background in API integration, troubleshooting, and data analysis.
- Experience with cloud-based services and software development.
- Excellent communication and organizational skills.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and collaborative work environment.
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