Incentives Management Division Manager
2 weeks ago
Job Summary
MyCareersFuture is seeking a highly organized and detail-oriented Incentives Management Division Manager to join our team. As a key member of our organization, you will be responsible for administering claims and grant disbursements, preparing and collating data for reporting, and liaising with customers to resolve queries and notifications.
Key Responsibilities
- Administer claims and grant disbursements in a timely and accurate manner.
- Prepare and collate data on a regular basis for reporting, ensuring all information is up-to-date and accurate.
- Liaise with customers to resolve queries and notifications, providing excellent customer service and support.
- Contact individuals to verify facts using a structured workflow questionnaire and record results in a standardized format.
- Perform other administrative tasks, including quality control checks, report verification, and access rights reviews.
- Complete ad hoc tasks as assigned by management.
Requirements
- Tertiary qualifications with at least 2 years of relevant working experience.
- Computer literacy and proficiency in MS Office, particularly MS Excel (e.g. vlookup and pivot table).
- Well-organized, detail-oriented, meticulous, and systematic with a commitment to delivering high-quality work under tight timelines.
- Team player with excellent interpersonal and communication skills, able to work effectively with multiple stakeholders.
- Able to multitask and work independently.
- Candidates without the required qualifications but with relevant experience are welcome to apply.
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