Front Line Service Expert

2 weeks ago

Singapore beBeeLeadership Full time $6,000 - $12,000
Job Title: Front Office Manager

About the Role

The ideal candidate will be responsible for managing the front office operations, including concierge and telephone services. He/she must strive to achieve optimal results while delivering exceptional guest service and satisfaction.

The Front Office Manager will effectively manage the resort's front office and reservations systems, ensuring seamless communication between departments.

He/she will establish and maintain excellent public relations with guests, providing a warm and welcoming atmosphere at all times.

The successful candidate will design, develop, and supervise training programs for new front desk staff, equipping them with the necessary skills required for their positions.

Additional responsibilities include remaining on-call to address any issues that may arise at the front desk, reporting significant problems to management, and performing other duties as assigned.


Requirements

To be considered for this role, you must have a minimum of 3 years of experience in a similar position or equivalent within the hotel industry.

Strong leadership skills, excellent customer service, and interpersonal abilities are essential for success in this position.

You should also possess the ability to multitask, remain calm under pressure, and resolve issues efficiently.

A high attention to detail and commitment to delivering exceptional guest experiences are vital qualities for this role.

Additionally, willingness to work a shift schedule, including weekends and holidays, is a requirement.

This role requires a professional with strong organizational skills, effective communication abilities, and a passion for delivering exceptional guest service.

Key skills include leadership, customer service, teamwork, time management, problem-solving, and adaptability.

The successful candidate will be able to work well under pressure, handle multiple tasks simultaneously, and prioritize tasks effectively.


Benefits

As a Front Office Manager, you will enjoy a competitive salary package, comprehensive benefits, and opportunities for career growth and development.

You will have the opportunity to work in a dynamic and fast-paced environment, surrounded by a team of dedicated professionals who share your passion for delivering exceptional guest service.

This role offers a chance to take your career to the next level, developing your skills and expertise in a supportive and collaborative work environment.

Whether you're looking to advance your career or seeking a new challenge, this role offers the perfect opportunity to grow and thrive.

  • Front Line Service Expert

    7 days ago

    Singapore beBeeGuestService Full time $48,000 - $72,000

    Job Title: Front Line Service ExpertAbout the Role:The Front Line Service Expert is a vital member of our team, responsible for delivering exceptional levels of service to our guests. This role involves ensuring a seamless and memorable experience for every guest, by driving departmental objectives and maintaining effective communication among team...

  • Front-Line Service Expert

    2 weeks ago

    Singapore beBeeCustomerService Full time $4,000 - $6,000

    Job Title: Customer Experience SpecialistWe are seeking a skilled professional to take on the role of Customer Experience Specialist. As a key member of our front-line staff, you will play a vital role in delivering exceptional customer service and ensuring that every interaction is memorable.About the Role:You will be the first point of contact for...

  • Front-Line Service Manager

    2 weeks ago

    Singapore beBeeCustomeroriented Full time $45,000 - $60,000

    Front-Line Service ManagerThe primary objective of this role is to lead a team of service agents in providing exceptional customer experiences. This encompasses ensuring prompt responses to guest complaints and requests, maintaining a professional image, and fostering a culture of excellence within the team. Key ResponsibilitiesLeading a team of service...

  • Front-Line Service Representative

    5 days ago

    Singapore beBeeCustomerService Full time

    The role of a front-line service representative is critical in providing exceptional customer experience to individuals who visit or interact with the organization. Key Responsibilities: Deliver front counter services to visitors, including students and staff Respond to incoming calls and disseminate messages as necessary Provide basic first-aid...

  • Front-Line Patient Service Representative

    2 weeks ago

    Singapore beBeePatientSupport Full time $38,400 - $43,200

    Job Opportunity: Front-Line SupportThis role requires a skilled professional to represent clinics and deliver exceptional patient service.The front-line support staff will be the initial point of contact for patients, providing assistance and guidance as needed. Key responsibilities include handling patient registration, scheduling appointments, promoting...

  • Front-Line Support Specialist

    2 weeks ago

    Singapore beBeePatientCare Full time $45,000 - $55,000

    Front-Line Support SpecialistWe are seeking a Front-Line Support Specialist to represent our clinics and provide exceptional support to patients. This role involves handling patient registration, scheduling appointments, and assisting with self-service kiosks and digital services.

  • Front-Line Service Representative

    7 days ago

    Singapore beBeeCustomerService Full time $24,000 - $30,000

    The role of a front-line service representative is critical in providing exceptional customer experience to individuals who visit or interact with the organization.Key Responsibilities:Deliver front counter services to visitors, including students and staffRespond to incoming calls and disseminate messages as necessaryProvide basic first-aid assistance and...

  • Front Lines Associate

    5 days ago

    Singapore General Assembly Full time

    Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today's most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional...

  • Front Desk Staff at Pilates Sudio

    19 hours ago

    Singapore LINE PILATES PTE. LTD. Full time

    At Line Pilates, we're all about helping people feel good — in their bodies and in their lives. Our bright, modern studio in Orchard is home to expert instructors and a welcoming community focused on health, wellness, and movement. We're looking for friendly, enthusiastic people to join our front desk team and help us deliver a top-notch experience to...

  • Front Line Associate

    2 weeks ago

    Singapore Western Union Full time

    **Front Line Associate / Customer Service Representative - Full-time - **Singapore** Do you possess exceptional customer service skills? Do you want to join a global company that is committed to moving money for better? Join Western Union as a Front Line Associate / Customer Service Representativer - Full-time. **Motivated by our values: purpose driven,...