Transformational Excellence Lead

2 weeks ago


Singapore beBeeTransformation Full time $80,000 - $120,000
Job Description

We are seeking a highly skilled Transformational Excellence Lead to drive organizational transformation efforts. This is an exciting opportunity for a motivated and passionate individual to join our change management team and make a meaningful impact.

In this role, you will be responsible for gathering customer insights from various data points, analyzing trends and patterns, and identifying solutions to transform our service. You will partner with key stakeholders to formulate service policies, standards, and agreed service outcomes, monitor and measure the level of adoption and success.

Key Skills and Qualifications
  • A background in Business, Social Sciences, Economics, or any other suitable discipline.
  • Customer-centric approach with experience in applying behavioral insights, design thinking, journey mapping.
  • Strong analytical skills with good facilitation skills to engage both internal and external customers.
  • Knowledge and practical application of AI tools would be an advantage.
Benefits

We offer a 1-year contract for a start and welcome fresh graduates to apply. All applicants will be notified on whether they are shortlisted for the position within 4 weeks of the closing date.

About the Role

This is a unique opportunity to work in a dynamic environment and contribute to the development of our organization. As a Transformational Excellence Lead, you will have the chance to grow your career and make a lasting impact.

Please note that all applications will be treated confidentially and assessed based on merit.


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