Restaurant Service Manager

2 days ago


Singapore RASA RASA @ YISHUN RESTAURANT PTE. LTD. Full time
Job Title: Head Waiter/Waitress

About the Role:

We are seeking a highly skilled and experienced Head Waiter/Waitress to join our team at RASA RASA @ YISHUN RESTAURANT PTE. LTD. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring seamless table management, and maintaining a high level of food and beverage quality.

Key Responsibilities:

  1. Ensure efficient table management, including taking orders, serving food and beverages, and handling customer requests.
  2. Provide exceptional customer service, responding promptly to customer needs and resolving any issues in a professional and courteous manner.
  3. Work closely with the kitchen team to ensure timely food delivery and maintain high-quality standards.
  4. Manage cash handling and operate the point-of-sale system accurately and efficiently.
  5. Participate in ongoing training and development to enhance skills and knowledge.
  6. Contribute to a positive and supportive team environment, promoting a culture of excellence and customer satisfaction.

Requirements:

  • Previous experience in a similar role, preferably in the food and beverage industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Ability to work in a fast-paced environment, managing multiple tables and priorities simultaneously.
  • Strong attention to detail, with a focus on maintaining high-quality standards and ensuring customer satisfaction.
  • Availability to work flexible hours, including evenings, weekends, and public holidays.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a talented team and contribute to the success of RASA RASA @ YISHUN RESTAURANT PTE. LTD.


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