Customer Service Ambassador

1 day ago


Singapore beBeeAmbassadorship Full time $3,000 - $4,500
Job Title:

Customer Service Ambassador

Job Summary:

We are seeking a highly skilled and passionate customer service professional to join our team. As a customer service ambassador, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and conflict resolution.

Key Responsibilities:
  • Communicate with customers in a timely and effective manner to understand their needs and provide solutions.
  • Respond to customer inquiries, resolve complaints, and escalate issues as necessary.
  • Work collaboratively with colleagues to achieve business objectives and promote a positive work environment.
  • Contribute to the development and implementation of customer service strategies to enhance customer satisfaction and loyalty.
Requirements:
  • High school diploma or equivalent required; post-secondary education in a related field an asset.
  • Minimum 1 year of customer service experience; salon or beauty industry experience preferred.
  • Excellent communication and interpersonal skills, with ability to work effectively in a fast-paced environment.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Basic computer skills, including proficiency in Microsoft Office applications.
What We Offer:
  • Competitive hourly rate and opportunities for overtime pay.
  • A comprehensive benefits package, including health and dental insurance, paid time off, and professional development opportunities.
  • A dynamic and supportive work environment that fosters growth and teamwork.
  • Ongoing training and support to help you succeed in your role.


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