Emergency Department Patient Service Associate Role

2 days ago


Singapore beBeeCommunication Full time $45,000 - $55,000
Patient Service Associate Job Overview

We are seeking a compassionate Patient Service Associate to join our dynamic Emergency Department team. This role plays a crucial part in ensuring that our patients and their families have a positive experience during their time in the ED.

Key Responsibilities:
  • Patient Reception and Registration: Assist patients and their families upon arrival, ensuring all necessary information is accurately recorded. Support the triage process by managing patient flow and coordinating with the medical team.
  • Handling Inquiries and Communication: Provide clear information to patients and families regarding ED procedures, waiting times, and hospital policies.
  • Administrative Duties: Manage patient records and documentation, ensuring all information is up-to-date and properly filed. Scheduling and assisting with appointments as well as ad-hoc duties such as excel preparation will also be performed.


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