Customer Service Representative
4 weeks ago
As a Customer Service Representative for Non Catalogue Items at Lyreco Group, you will be the main point of contact for managing customer Non-Catalogue inquiries. Your primary goal is to ensure seamless communication and efficient order processing between internal stakeholders and customers.
Responsibilities:
- Address customer requests and queries on Non-Catalogue items not available within Lyreco
- Analyze customer information and needs to improve relationships and experience
- Execute order processing and fulfillment tasks
- Gather customer feedback from multiple sources, including surveys
- Identify risks associated with different business process changes
- Implement business process improvement solutions to enhance effectiveness in customer service operations
- Maintain an up-to-date client contact database
- Provide feedback and suggestions on process improvements
- Record customers' requests and follow-up actions into the database system
- Support the implementation of customer service channels and solutions for managing customer concerns
- Liaise with the Sourcing team for follow-up actions as required
Requirements:
- Minimum Diploma in any field
- Proficient in Microsoft Office (Excel), good listening skills, passion for excellent customer experience, good telephone communication skills, sourcing and negotiation skills, and SAP system knowledge
- Physical competence
- Proficient in English written and verbally
- Good communication skills with clarity and precision
- Minimum 1 year of working experience in customer service in a B2B or service-based environment
- Basic salary range: SGD 3,000 - SGD 3,500 per month
Benefits:
This position offers a competitive salary and opportunities for growth and development within the company.
-
Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full timeJob OverviewThe Customer Service Representative will be responsible for handling customer inquiries and resolving issues related to hotel reservations. This role is ideal for individuals with excellent communication skills and a passion for delivering exceptional customer service.About the RoleThis position involves processing reservation requests,...
-
Executive, customer service
3 weeks ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
-
Customer Service Representative
2 weeks ago
Singapore RELIANCE SERVICE MANAGEMENT PTE. LTD. Full timeJob OverviewA Customer Service Representative role at Reliance Service Management PTE. LTD. is now available. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work well under pressure.Key Responsibilities:We are seeking a highly skilled individual who can take orders from guests, serve food and...
-
Customer Service Representative
2 weeks ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD.About the RoleThis is a fantastic opportunity for individuals with excellent communication skills and a passion for customer service to excel in a fast-paced environment.Key Responsibilities:Answering Inbound...
-
Customer Service and Sales Representative
2 weeks ago
Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full timeJob SummaryWe are seeking a highly motivated Reservation Associate to join our team at the STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. As a key member of our customer contact centre, you will be responsible for providing exceptional customer service and sales support to our guests.About UsThe STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. is a leading...
-
Customer Service Representative
2 weeks ago
Singapore SATA COMMHEALTH Full timeJob Title:Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at SATA COMMHEALTH. As a key member of our customer service team, you will be responsible for providing exceptional support to our patients, ensuring their needs are met with efficiency and professionalism.Key...
-
Customer Service Representative
2 weeks ago
Singapore THE FAMOUS AMOS CHOCOLATE CHIP COOKIE SINGAPORE PTE LTD Full timeJob Title: Customer Service RepresentativeThe Famous Amos Chocolate Chip Cookie Singapore PTE LTD is seeking a skilled customer service representative to join our team. As a member of our counter crew, you will be the face of our company and play a vital role in providing an exceptional customer experience.
-
Customer Service Representative
3 weeks ago
Singapore Recruit Express Pte Ltd Full timeAbout the RoleWe are seeking a highly skilled and dedicated customer service representative to join our team at Recruit Express Pte Ltd. As a customer service representative, you will be the primary point of contact for customers requiring assistance in various areas.Key Responsibilities:Provide exceptional customer service by answering incoming calls,...
-
Customer Service Representative
2 weeks ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeWe are seeking a highly skilled Customer Service Representative to join our team at The Supreme HR Advisory Pte. Ltd.Salary and BenefitsThe successful candidate can expect a salary of $2,500 - $3,500 per month, with a comprehensive benefits package including opportunities for career growth and professional development.About the RoleThis is an exciting...
-
Customer Service Representative
2 weeks ago
Singapore CHOPARD (ASIA) PTE LTD Full timeJob TitleCustomer Service RepresentativeCompany OverviewWe are a leading luxury watch manufacturer seeking an experienced Customer Service Representative to join our team in Singapore. Chopard (Asia) Pte Ltd is a well-established company with a strong reputation for delivering exceptional customer service.Salary and BenefitsThe successful candidate can...
-
Customer Service Representative
2 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob OverviewWe are seeking a Customer Service Representative to provide exceptional customer service and support to various organizations in Singapore.
-
Customer Service Representative
1 week ago
Singapore TRANSNATIONAL SUPPLY CHAIN LOGISTICS PTE LTD Full timeJob Title**Customer Service Representative**About the JobWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Transnational Supply Chain Logistics PTE LTD. As a key member of our customer-facing team, you will be responsible for providing top-notch day-to-day customer service via phone and email.Key...
-
Customer Service Representative
2 weeks ago
Singapore PEOPLE PROFILERS PTE. LTD. Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our golf range. The successful candidate will be responsible for providing exceptional service to our customers, ensuring their experience is enjoyable and memorable.
-
Customer Service Representative
2 weeks ago
Singapore PLAIN VANILLA BAKERY PTE. LTD. Full timeJob DescriptionIn our bakery, we are seeking a Customer Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring that every customer has a positive experience in our cafe.
-
Customer Service Representative
2 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob DescriptionWe are seeking a customer service representative to join our team at Recruit Express Pte Ltd. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment and provide top-notch service to clients.About the RoleThe customer service representative will be responsible for handling customer inquiries,...
-
Customer Service Representative
2 months ago
Singapore National Service Resort & Country Club Full timeJob SummaryThe Customer Service Officer will be responsible for handling telephone calls, enquiries, and memberships services for the National Service Resort & Country Club.Key ResponsibilitiesHandle telephone calls, answering enquiries on the Club's facilities and functions.Manage programmes applications and enquiries/facilities bookings.Assist with...
-
Customer Service Representative
2 weeks ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeJob OverviewPERSOLKELLY SINGAPORE PTE. LTD. is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
-
Customer Service Representative
2 weeks ago
Singapore HOTEL BENCOOLEN COMPANY (PRIVATE) LIMITED Full timeJob OverviewHOTEL BENCOOLEN COMPANY (PRIVATE) LIMITED is seeking a highly motivated and customer-focused Customer Service Representative to join our team.
-
Customer Service Representative
2 weeks ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full timeRole SummaryWe are seeking an experienced Customer Service Representative to join our Aftersales Department at Harmony New Energy Auto Service (Singapore) Pte. Ltd. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of satisfaction with our services.About...
-
Customer Service Representative
1 week ago
Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an excellent opportunity for someone who is passionate about delivering exceptional service and ensuring a memorable experience for our guests.