Customer Service Administrator

2 weeks ago


Singapore beBeeCommunication Full time $2,500 - $4,500

Customer Service Administrator Job Overview

The role of a customer-focused Customer Service Representative is crucial in delivering exceptional service experiences. This position involves providing timely assistance to customers, addressing inquiries, and maintaining a clean and organized workspace.

Key Responsibilities:

  • Act as the primary point of contact for customers, greeting walk-in customers, answering phone calls, and responding to messages with professionalism and promptness.
  • Resolve customer inquiries and provide accurate product or service information in a positive and courteous manner.
  • Maintain up-to-date knowledge of products and services to ensure accurate information dissemination to customers.
  • Process transactions accurately, verify end-of-day cash handling, and maintain records up to date.
  • Prepare reports and summaries of daily activities.


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