Customer Experience Associate

3 weeks ago


Singapore LCENTRAL (TP) PTE. LTD. Full time
LCentral's Customer Service Officer Role

We are seeking a dynamic individual to join our team as a Customer Service Officer. The right candidate will be the face of our organization, providing exceptional customer service to our clients and stakeholders.

Key Responsibilities
• Assist in the day-to-day administration of the centre, including rostering, scheduling, and payments.
• Support student enrolments, including handling enquiries, assessments, and registration.
• Ensure optimal use of resources by scheduling classes efficiently.
• Maintain accurate records and establish strong relationships with parents, children, and teachers.
• Uphold brand standards and maintain a positive learning environment.

Requirements
• Proficient in standard English.
• Customer-oriented with excellent communication skills.
• Bilingualism is an advantage.
• Availability to work a 5-day week with the ability to start immediately.

What We Offer
• Comprehensive training program.
• Opportunity to work with a reputable enrichment brand.
• Collaborative and dynamic work environment.

How to Apply
• If you meet the requirements, please submit your application for consideration.
• Only short-listed candidates will be contacted for an interview.

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