
Cleanliness Services Director
6 days ago
The Housekeeping Manager plays a crucial role in ensuring the cleanliness and maintenance of guestrooms, public spaces, and employee areas. The successful candidate will support daily shift operations, oversee inspections, and hold staff accountable for corrective action.
Key Responsibilities:
- Supporting Housekeeping Operations: Ensure timely communication of guest room status to the front desk, conduct daily inspections of guestrooms, prepare work assignments based on rooms to be cleaned immediately and prospective check-outs or discharges, inventory stock to maintain adequate supplies, and implement and supervise an effective inspection program for all guestrooms and public spaces.
- Providing Exceptional Customer Service: Set a positive example for guest relations, participate in developing and implementing corrective action plans to improve guest satisfaction, empower employees to provide excellent customer service, and focus on continuous improvement and strive to enhance service performance.
To excel as a Housekeeping Manager, you will require:
- A high school diploma or equivalent, coupled with one year of experience in housekeeping or a related field.
- Alternatively, a two-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or a related major may be considered without prior work experience.
As a Housekeeping Manager, you can expect:
- Opportunities for career advancement and professional growth.
- A collaborative work environment with a dynamic team.
To succeed in this role, you must possess strong leadership skills, excellent communication abilities, and a commitment to delivering exceptional customer service. If you are a motivated and organized individual who is passionate about maintaining high standards of cleanliness and customer satisfaction, we encourage you to apply.
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