
Cleanliness and Service Expert
6 days ago
We are seeking a highly skilled Room Attendant to join our team in providing exceptional cleanliness and hospitality services in guest rooms. The ideal candidate will be responsible for maintaining high standards of cleanliness and ensuring that every room is presented with attention to detail.
Key Responsibilities:
- Clean and prepare guest rooms according to hotel standards, including making beds, dusting, vacuuming, and ensuring all surfaces are spotless.
- Ensure bathrooms are thoroughly cleaned, stocked with toiletries, and presented with attention to detail.
- Replenish guest room amenities, linens, and supplies as needed.
- Report any maintenance issues, damages, or items requiring repair in the room to the supervisor.
- Pay attention to guest preferences, special requests, and specific needs to enhance the guest experience.
- Ensure all hotel equipment and furnishings are in good condition and properly maintained.
- Interact with guests in a polite and professional manner, ensuring their requests are addressed promptly.
- Anticipate guest needs and provide a level of service that exceeds their expectations.
Job Requirements:
- 1-2 years of similar experience, preferably in a luxury hotel or resort setting.
- Ability to lift, carry, and move items, as well as perform physical tasks related to cleaning and upkeep of guest rooms and public areas.
- A positive, proactive, and guest-focused attitude.
- Strong work ethic, reliability, and punctuality.
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