Insurance Professional
6 days ago
**Job Summary**
AAS INSURANCE AGENCY PTE. LTD. is seeking an experienced Insurance Specialist to join our team. As a key member of our operations department, you will be responsible for handling customer inquiries, providing insurance quotations, and processing applications.
**Responsibilities:**
- Handle counter, email, and telephone enquiries for all classes of general insurance.
- Provide insurance quotations and process motor insurance applications, renewals, extensions, cancellations, and issuance of insurance documents.
- Monitor and follow up on all aspects of customer support in spoken and written form.
- Carry out telemarketing calls and marketing campaigns when required.
- Cross-sell all classes of general insurance in spoken and written form.
- Carry out daily opening and closing procedures such as checking transaction records, NETS, and Credit Card terminals.
- Assist the Operations Executive in daily operations and any ad-hoc projects/assignments.
- Evaluate training hours under CPD requirements and ensure compliance with all regulatory requirements by the relevant authorities.
- Undertake other tasks assigned by superiors from time to time.
Requirements:
- Minimum 3 GCE 'O' Level credit passes or attained the Basic Competency Examination (BCE) Certificate.
- Attained Certificate in General Insurance (CGI) or BCP & PGI, ComGI would be advantageous.
- At least 1 year of work experience in a similar capacity would be preferred.
- Possess a courteous and helpful personality.
- Pro-active with a positive mindset.
- Passion in delivering customers' satisfaction.
- Experienced and matured workers in the insurance industry may also apply.
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