Liner Shipping Operations Specialist

1 week ago

Singapore beBeeSystems Full time $100,000 - $120,000

Business Systems Analyst Job Description

We are seeking a highly skilled Business Systems Analyst to join our team. The ideal candidate will serve as the bridge between business stakeholders and technical teams, ensuring the effective use and continuous improvement of systems that support documentation, bookings, schedules, cargo operations, and integrations across the shipping value chain.

Job Responsibilities:
  • Collaborate with business users to gather, analyze, and translate business requirements into functional specifications.
  • Provide day-to-day support for shipping applications, including issue investigation, root cause analysis, and resolution coordination.
  • Analyze and optimize existing business processes and system workflows related to liner shipping operations.
  • Liaise with vendors and internal IT teams to manage system enhancements, bug fixes, and change requests.
  • Participate in system implementation, upgrades, integration, testing (UAT), and training activities.
  • Develop and maintain business process documentation, user guides, and training materials.
  • Ensure application configurations meet evolving business and regulatory requirements.
  • Support and troubleshoot system issues, leveraging SQL, interface logs, and business process knowledge to identify root causes.
  • Conduct data analysis and generate reports to support business operations and decision-making.
  • Work closely with vendors to ensure solutions are tested and delivered to production accurately.
  • Monitor application performance and proactively suggest improvements or preventive measures.
Required Skills and Qualifications:
  • Bachelor's degree in computer science, information systems, logistics, or a related field.
  • 6–10 years of experience in application/business systems analysis, with at least 3+ years in liner shipping systems.
  • Strong knowledge of shipping workflows such as booking, BL/documentation, scheduling, EDI, and cargo tracking.
  • Hands-on experience with shipping or logistics applications.
  • Deep understanding of liner shipping operations, including booking lifecycle, BL issuance, vessel scheduling, and equipment management.
  • Proven ability to manage cross-functional requirements and translate them into scalable, maintainable technical solutions.
Benefits:

We offer a supportive and inclusive work environment that values diversity and promotes equal employment opportunities. Our company is committed to creating a positive work-life balance and offers flexible working arrangements to support your well-being.

Others:

We are an equal opportunities employer and welcome applications from all qualified candidates. Please submit your CV and cover letter to apply for this role.

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